What are your dice made of?

My dice are made out of high quality UV-resistant epoxy resins.

Where do you ship to?

I ship to most countries. The full list is: Canada, USA, Argentina, Australia, Austria, Belgium, Brazil, Czechia, Denmark, Finland, France, Germany, Hong Kong, Iceland, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates, and United Kingdom. If your country is not on the list, it may just be that I haven't investigated the shipping requirements yet - feel free to reach out via my contact page and I can see if I can open up shipping to your country!

Do you offer local pickup?

If you are local to Victoria BC, send me an email or add a note to your order and we can arrange for you to come pick up your items. Once you have picked up your order I will refund the shipping cost.

Do you offer returns/exchanges?

Unfortunately I am unable to offer returns or exchanges as I am a very small one-person workshop. However, if there are any issues with your order please contact me and we will work something out.

What if my package is lost or damaged in the mail?

Please contact me and your local postal service ASAP to discuss your options.

Please note I am unable to offer compensation or re-ship your dice if you enter the wrong address at checkout or if the package is delivered to the correct address and then stolen or damaged.

How often does your shop update/restock?

Generally once a month or every other month. I announce shop updates approximately a week in advance via my Instagram and a day or two in advance (once previews are available) via my mailing list. You can sign up for my mailing list at the very bottom of the page.

When will X restock?

I don't always make the same dice from one shop update to the next, so it depends. Generally my more popular items I try to restock every month or two, but it depends on what resources are available to me and how much time I have. You can always send me an email or contact me via Instagram if you have questions about a particular item.

Are the dice balanced?

The short answer is yes. The long answer is that they are no more or less balanced than any Chessex or other factory-made dice that you may use. No die is ever perfectly balanced (except those used in a casino), but in general it will not effect your rolls.

What is the best way to care for my dice?

Store out of direct sunlight. Our dice are made with premium anti-yellowing resins; however, even with the enhanced UV protection, all resins naturally yellow over time. Storing your dice away from direct light will help avoid premature yellowing.

Keep away from sources of heat. Temperatures over 100°F/40°C can cause resin to temporarily soften. If softening occurs, place your dice on a flat surface in a cool area until they return to their usual hardness. The resin is still completely skin-safe in this state.